We have a great opportunity for a passionate individual to join our IT Infrastructure & Security team in Malta. Although this role is for someone at the start of their career, we welcome slightly more experienced candidates..
What you will be doing:
- Responsible for the onboarding process of employees, ensuring all necessary software and hardware components are installed and functioning properly.
- Provide technical support for both Windows and Mac operating systems.
- Troubleshoot and resolve hardware and software issues in a timely manner.
- Assist with maintaining an inventory of IT equipment and software licenses.
- Collaborate with other IT team members to support various IT projects and initiatives.
- Provide user training and support for new and existing employees.
- Utilize Atlassian products (such as Jira, Confluence, and Bitbucket) for IT support documentation and project tracking.
The ideal candidate would possess:
- Proficiency in setting up and configuring endpoints, with a strong emphasis on both Windows and Mac operating systems.
- Familiarity with Atlassian products (Jira, Confluence, Bitbucket) and experience in creating and managing IT documentation.
- Basic knowledge of networking principles and troubleshooting.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- A proactive and customer-focused attitude.
- A desire to learn, grow, and take on new skill sets.
- Has a genuine interest in crypto.
Preferred qualifications:
- Relevant certifications (e.g., CompTIA A+, Microsoft)
Nice to have:
- Previous experience in an IT support role is a plus.
- Previous experience in the blockchain industry
What’s in it for you
At Simply Staking life is simply exciting! We are pioneers in an exciting domain that is still very nascent and growing. Here, you will have the opportunity to grow your knowledge and become an expert in a highly innovative space. We offer opportunities for our employees to travel and collaborate with other people in the community, providing high-quality equipment enabling you to work comfortably from home and the office. You will be able to work flexible hours to help you manage your personal life in a healthy way, as well as take advantage of our Employee Assistance Program for all your family.
Additional Information
Simply Staking is an Equal Opportunity Employer. We are committed to encourage diversity within our teams. All qualified applicants will receive consideration without regard to among other things, your background, status, or personal preferences.
